Forum Discussion

Merables12's avatar
Merables12
Reel Rookie
3 years ago

Roku express making constant buzzing sound

Hi, 

Just bought a brand new Roku express. It makes a constant high pitched buzzing sound. We've tried factory reset, unplugging and replugging both the tv and the Roku, we've tried changing the HDMI cable, still makes the buzzing sound. How to fix? 

 

Serial number is X004004R9SRU

6 Replies

  • RokuKariza-D's avatar
    RokuKariza-D
    Retired Moderator

    Hi Merables12

    Thanks for bringing this to our attention.

    I have passed along your information and concern to our Support team. I'd recommend keeping an eye on your email since they'll be reaching out to you from there.

    Your patience and understanding are greatly appreciated.


    All the best,
    Kariza

    • makaiguy's avatar
      makaiguy
      Community Streaming Expert

      I can't help with this problem, but I expect this information would be helpful to those in the know.

      Is this buzzing coming directly from the Express itself, or is it out of your TV's speakers?

      • Merables12's avatar
        Merables12
        Reel Rookie

        It's coming from the TV itself but definitely caused by the Roku. The beeping/buzzing stops when something is playing. 

  • 1CC's avatar
    1CC
    Reel Rookie

    I have this same situation. The buzzing seems to come from the box and it seems like it still does it even when the tv is playing on and off. I also have constant flickering with video and audio--mostly when watching YouTube more than any other app but it can happen on other apps. I have an older Roku I got in 2017 that works perfectly but it sounds like the Express has a lot of known issues.. yet no real permanent fixes?