Forum Discussion

ghart1230's avatar
ghart1230
Newbie
6 years ago

Roku express has no volume control?

Ok, so I bought a Roku express which does not have volume control on the remote, which I did not understand at the point of purchase. My question is: can I purchase just a remote separately that will be able to do this without purchasing the entire box of equipment? Side note: seems a little silly to not include this feature for what looks to be about $10.00 in savings, IMO.  

25 Replies

Replies have been turned off for this discussion
  • It’s just stupid to not have a volume control on the remote. In this day and age that should be a standard thing. I assumed when I bought my Roku that it had it, SURPRISE! NOT! Blew my mind. Word of advice, check for volume control before you buy. WOW

    • Tivoburkee's avatar
      Tivoburkee
      Community Streaming Expert

      There is a remote, not sold separately but it should, that will control the volume of tv's with hdmi-cec feature, its the Onn Roku Smart Soundbar IR remote. It will control roku that accept IR commands, even roku ten years old. It has tv power and volume keys, but whats preset to these are roku commands, so when the roku sees them it with initiate a hdmi-cec pulse to control the tv its connect with over the hdmi cable. I have tested this on 3700 express and a very old Roku 2 HD, both send hdmi-cec commands after they see the Roku tv commands. I really think the Roku simple IR remote should be upgraded with these Roku tv keys. There is no programming needed, you don't have to set the tv brand. Reason no matter what tv brand they all respond to the same commands coming over the hdmi cable. 

      • Zoeykat2011's avatar
        Zoeykat2011
        Channel Surfer

        Roku is the such a rip off  when I purchase Roku Express at wa6 the box said absolutely nothing about the remote.  Ruku are rips offs. The stupid customer service people at Roku.  Said just buy another box..I don't think so.

         

         

    • Jerry12's avatar
      Jerry12
      Newbie

      I just bought one from Best Buy and am very disappointed.  With some Amazon searches I found a competing stick with the same price, outstanding reviews and volume control.   The $5 lower cost version is like Roku, i.e., no volume control.   I will see if I can return my Roku and move over to this device with volume control. 

    • Zoeykat2011's avatar
      Zoeykat2011
      Channel Surfer

      It should of had the correct remote with the correct Roku Express box. Why do we have to buy another one.  

  • I purchased a Roku HDMI plug in thumb unit that came with a control that has volume control and mute capabilities ears ago. I was astonished to find my recent purchase of a Roku express did not. However, i found that my old Control does work the Express so problem solved for me. I do think Roku took a step back in reputation with the sale of a device without volume control.

  • tkap's avatar
    tkap
    Channel Surfer

    unbelievable no vol control and no power button what a bunch of junk!

    • Michelle3's avatar
      Michelle3
      Roku Guru

      tkap  The remote control with the TV mute / volume controls will only work on the 3900 and 3930 Express models. It will not work on the 3700.

      ~ Jordan

      • RokuDanny-R's avatar
        RokuDanny-R
        Retired Moderator

        tkap

        Thanks for the post.

        Please be aware that certain Roku model devices will not have the ability to control the TV power and volume.

        For more detailed information about the different Roku model devices, visit our Product page.


        Thanks,
        Danny