Forum Discussion

angryexpressuse's avatar
angryexpressuse
Newbie
3 years ago

Roku Express doesnt connect reliably

I keep running into issues where my Roku Express's network signal is "weak" in spite of a factory reset, network reset, router reset, multiple devices working fine and every other fools errand posted on this forum. 

I can't keep disconnecting and reconnecting my router for two reasons


1. Other people in my home use the internet for work
2. I paid for this. It's unbelievably stupid to think this solution is sustainable, let alone a business model. I wasn't raised on an idiot farm, eating away at a Moron Seed Loaf. 

I'm not sure if the introduction of (useless) 'Live TV' Channels detonated your devices but I haven't had a single problem until that popped up. Does anyone have a chromecast model recommendation? 

tv & player wifi

2 Replies

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  • RokuERey's avatar
    RokuERey
    Retired Moderator
    3 years ago

    Hi angryexpressuse,

    Greetings from the Roku Community!

    We understand and appreciate you reporting this behavior on your Roku device. We'd like to see if these options that we can try here work for you.

    Have you tried changing your wireless channel or connecting it to an alternative network, such as a mobile hotspot, to see if you're still seeing the same issue occur?

    If there's no improvement, please provide with us the serial number of the device; this can be found under Home > Settings>System>About.

    Please keep us posted!

    Thanks,

    Rey

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      Hi Community Users,

      We are locking this thread because the information may need to be updated.

      If you are still experiencing issues related to the original topic, here are a few steps you can take:

      1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.

      2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one! We are here to help.

      Thank you,
      The Roku Community Team