Forum Discussion

Kitty99's avatar
Kitty99
Streaming Star
8 months ago

Roku Express 4K+ with Voice Remote DIED

My Roku Express 4K+ with Voice Remote has died.  I tried everything, It froze when watching a program on Pluto.  And When I tried.  Unplugging it, Resetting my Fiber, resetting the player button on the device (which didn't do anything), changing the electrical outlet. I tried changing HDMI ports too.  I bought it on February 25th, 2023.  My first one.  All I get is the bouncing Roku letters, and then it says No Signal.  Is there any other things I can try.  I have another one I am using from another TV, which is working fine.  Is it Really DEAD?

tv & player features

1 Reply

  • renojim's avatar
    renojim
    Community Streaming Expert
    8 months ago

    Does the light on the Express stay on when the TV displays "No signal"?

    You can try a factory reset.  With the power connected, press and hold the reset button for a good 30 seconds ignoring anything that may be happening on the TV's screen.

    Another thing to try is another USB power adapter/charger from a phone or tablet that can supply at least 1 Amp (1000mA).