Forum Discussion

Hopsfarmer's avatar
2 years ago

Roku Express 4k+ please help me

I hooked up my system per the directions, chose my internet connection it connected and went to update and now my screen says no signal, and it’s been an hour messing with this it’s on the correct input , help please 🙏 

3 Replies

  • Please help me my tv has been showing maximizing fun factor for 3 hours 

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Hopsfarmer,

    A warm welcome here in the Roku Community!
    We understand you're having a problem with your Roku Express 4K+ since it was showing no signal on your TV screen. We're happy to help you. Please try to switch HDMI outputs at the back of your TV and ensure that all the cables are firmly attached.

    If the problem still continues, please keep us posted.

    All the best,

    John

  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi Naom7,

    Greetings from the Roku Community!
    We'd like to take a closer look into this issue that you're experiencing. Could you send us a photo or video of your running problem?

    We look forward to hearing from you soon.

    Thanks,

    John