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ahumanperson's avatar
ahumanperson
Reel Rookie
4 years ago
Solved

roku express 4k no 5ghz connection

The new Roku express 4K is advertised as dual band yet doesn't see any 5ghz connections.

 

How can I get it to join my 5ghz network?

tv & player wifi
  • ahumanperson's avatar
    ahumanperson
    4 years ago

    Found in another's post

    "5gz network band..... Radio Enabled/On, set channel 36-48 or 149-161, not Auto or any channel 52thru140, Protocols/Mode set toN /AC, Bandwidth 20mhz or 40mhz(preferred) or 20/40."

    So essentially a consumer product sold in the UK which doesn't even work on most of the legal 5ghz channels!

    These really shouldn't be advertised as dual band when most of the 5ghz channels they support are Band C.

18 Replies

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  • MilesT's avatar
    MilesT
    Roku Guru
    4 years ago

    Is your router also broadcasting 2.4ghz on the same SSID? Roku may be seeing/preferring that frequency instead of 5ghz.

    Apart from that check that the router settings for the security standards (letters after 802.11, also things like PSK) are in common with Roku spec. 

    Try the setup closer to the router in case it is signal strength problem.

     

    • ahumanperson's avatar
      ahumanperson
      Reel Rookie
      4 years ago

      Thankyou for your reply.

      I have seperate SSIDs for 2.4/5Ghz from the same AP

      The Roku can see the 2.4ghz but not the 5Ghz networks, the access point is 3M from the device.

      • MilesT's avatar
        MilesT
        Roku Guru
        4 years ago

        Another recent post here had the complete checklist for 5ghz setup, not all channels/bandwidth are supported.