Roku doesn't suck but I believe your remotes are forming a mutiny

From what I am reading in a lot of places it seems the roku remotes don't want to comply. I've tried new batteries, the good old rubbing alcohol and qtip clean and even tried an app ( which was worse due to ads). This is a bizarre happening considering its happening to a multitude of people. And there's so many posts I'm not sure what to read and where to start so maybe roku can put an announcement on what to do in big bold letters on its home page temporarily, I'm sure we would all really like that considering we've jumped through hoops before we even came to these posts. Just my opinions and wishes. Thank you for your time.