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- RokuMary-FCommunity Moderator
Hi SH8D3,
Thanks for posting in the Roku Community!
Thank you for informing us that you've been having trouble connecting to your home network. We apologized for the inconvenience. We would like to know what went wrong so we can assist you further and fix the issue.
We recommend starting here to troubleshoot Network issues: How to connect your Roku streaming device to the internet using Wi-Fi or Ethernet | Official Roku Support
We recommend rebooting both your wireless router and your Roku device.
We'd also recommend trying to connect your device to an alternate network, such as a mobile hotspot.
Thanks again for posting and we hope the suggestions above get everything sorted out.
Best regards,
Mary