Every 20 minutes approximately, my ROKU stick is disconnecting from the network. I have tried resetting the network. I have to just keep restarting the ROKU to get it to work. My network is fine, and all other devices are working properly. I have never had this problem before and am looking for some real support from ROKU.
Hi MDU,
A warm welcome here in the Roku Community!
We know how important it is to be connected to your Roku device. No worries, help is here. We suggest requesting an HDMI extender on our Support page, which should resolve the issue that you're experiencing.
We would recommend trying to submit the form here.
If the problem still persists, please keep us posted.
Best regards,
John
Thank you for your suggestion. Unfortunately, that is not the issue. I have ordered HDMI extenders to see if that helps. It's definitely ROKU because it does the same thing connected to a hotspot from my phone.
