New update states: we’ve (Roku) updated our DST. Select “agree” to these updated terms and to continue enjoying our products ( my purchased tv) and services.
I do t agree, and purchased this particular model over two years ago, and have read your new terms entirely. I can opt out in writing ONLY and unless I click “agree” on my currently OWNED product to your terms I cannot watch MY PURCHASED PRODUCT. Please explain yourselves and YOUR ACTIONS to hinder me from using my purchased product until you receive my “snail mail” opt out letter. MY tv Worked fine until you demanded I click YOUR NEW TERMS.
Attempted to access ROKU Support team twice. First wait was 24 minutes and then I got disconnected, second disconnect came a couple minutes in.
In my opinion; ROKU arbitrarily installed “new software” that completely violates the terms of purchase I previously agreed to, and unless I now agree to a “new deal” the “old deal” we all ( ROKU, TCL, and I) agreed to is no loner honored.
Don't worry, support was useless anyway. After an hour, all they could say was the back end team was working on it. I suggest they get off their collective back ends and fix the problem. This awful implementation of the Dispute Resolution changes should be illegal.
