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JHRTV2023's avatar
JHRTV2023
Newbie
2 years ago

Roku Deletes scanned antenna channels while I am watching and turn off

I have a TCL ROKU 32 inch TV for my office ,The antenna scan function just does not work. as it should. It will not maintain the antenna channels once the TV is powered off.  It is very consistent.  This is a manufacturing defect or more likely a software defect that wipes the scan for any antenna channels once the power is turned off.  I have to rescan every time I time i turn on the TV in the morning  and when ever i turn it off during the day.  This is not operator error or i that don't know how to scan a channel it just a real and sever defect in this TV.  I would not recommend buying a TCL ROKU TV.  IT works fine for the normal netfllcks, disney prime apps just not for the antenna channels which i watch more than the other apps. I can believe they are unwilling to do a software fix for this issue.  Dont buy this product. unless you love to be frustrated on a daily basis.

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator

    Hi JHRTV2023,

    A warm welcome here in the Roku Community!
    We understand you're having a problem with your antenna channels. We're happy to assist you further. Please try to see if the live TV channel tile is visible on your home screen. If visible, try to select that one and try to see if the local channels that you wanted to watch are there.

    Please keep us posted on what you find out.

    Best regards,

    John

    • Down8's avatar
      Down8
      Channel Surfer

      He'll find out the same as all of us: Roku is broken for live-OTA TV channels, and have no response to the problem.

       

      -bZj

      • Ramona5450's avatar
        Ramona5450
        Newbie

        I am having the same issue and am ready to throw this **bleep** TV in the trash!