Roku Channel Movies & Shows Not Working

I just purchased a brand new TCL 1080p HD LED Roku Smart TV from BestBuy.

I also registered the device on my Roku account.

Free, or other, Movies & Shows on the Roku Channel DO NOT WORK. After clicking "Play", Movies & Shows DO NOT LOAD, and the screen just refreshes.   I tried the following:

* Deleted the Roku Channel.
* Did a System Re-start.
* RE-installed the Roku Channel.
* NONE of the Above fixed the issue.

* I then, RE-SET to Factory Defaults.
* Went through the ENTIRE Setup process again.

The issue continues to persist. This seems to be a common occurrence for MANY customers. I feel extremely cheated out of my hard earned money and wish I DID NOT trust Roku AGAIN.

100% of EVERYTHING ELSE WORKS.

The TCL HD LED Roku Smart TV is BRAND NEW & Under Warranty. CAN YOU SEND A TECH TO MY ADDRESS TO FIX THIS?

Thank You