Solved
Roku can't see network, while laptop, right next to it is fine.
Roku TV loses internet connection, and can't see local network. Wi-fi is fine on laptop in same location.
Hi, ardeepee
Thanks for posting, and welcome to the Roku Community.
We came across your post regarding an issue with your network, and we'd be glad to assist you in resolving this issue. Let's perform some actions such as a troubleshooting step to address it. Kindly follow the instructions below:
Reset Network Connection:
- Press Home on your Roku remote
- Scroll and select Settings
- Select Advanced System settings
- Select Network connection reset
- Select Reset connection
System Restart
- Press Home on your Roku remote
- Scroll and select Settings
- Select System
- Select Power. If you do not see a Power submenu, skip to the next step.
- Select System restart
Additionally, you can perform a restart on your modem/router to have an optimal established connection from your Roku TV to your network connection.
Please keep us posted on what you find out, and feel free to let us know if you have further concerns or inquiries.
Best wishes,
Kash
