Forum Discussion

Spirited75's avatar
Spirited75
Newbie
2 months ago

Roku app will not open on Galaxy S24 ultra

When I try to open the app, I can see the boxes trying to load. Then it shows "Trending now" and "the roku channel". Neither can be selected, and I am missing all of the other options in the app. 

I have: 

1. Tested on wifi and Mobile data

2. Cleared app cache and data

3. Uninstalled and reinstalled the app. 

Has the app been updated for Android 15? Any suggestions?

mobile app

1 Reply

  • RokuJharra-Q's avatar
    RokuJharra-Q
    Retired Moderator
    2 months ago

    Welcome, Spirited75 

    Thanks for sharing this concern on the Roku app. We're here to help!

    Are you getting any error messages when you try to sign in? If you could take a quick photo of it, that would help us check it out. We’d love to help!

    Roku Community Team