Roku app unable to find device
Evidently there is no solution the app not finding devicest. I previously had no problems with the app. All 5 of my devices were seen and controlled by the app. Now it's updated and the new app can find none of them. Yes, same network, blah, blah, blah. Left me with no usable app.
Hi dave54,
Thanks for your first post in the Roku Community!
We truly appreciate you for letting us know about the issue that you are having with the Roku mobile app that is not working with your Roku TV. We'd be glad to sort this out for you.
Kindly follow these steps in order and see if this will work for you.
Manually pair your Roku TV to the Roku mobile app using the IP address from your Roku TV settings:
To locate the IP address: Navigate to the Roku Home screen using your Roku physical remote and select Settings > Network > About.
After that, proceed with the next steps:- Launch the Roku mobile app
- Tap Devices
- Tap Get help.
- Select Connect Manually
- Enter the IP address of your Roku device and tap CONNECT
For more details, please visit our Roku Support article: How to connect your phone to a Roku streaming device with the Roku mobile app
Please keep us posted.
Regards,
Riamie