Forum Discussion

Ama2020's avatar
Ama2020
Reel Rookie
12 months ago
Solved

Roku app and roku channel

After updating the Roku mobile app on my phone, The roku channel content disappeared from it. Along with search. Only see device, account and remote. Anyone suffering the same thing too? Roku channel...
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    12 months ago

    Welcome aboard here in the Roku Community, Ama2020.

    We understand that some features on your Roku App disappeared after the update, and we'd like to help.

    You can try this suggested step to troubleshoot the Roku App:

    • Try uninstalling and then reinstalling the app back again.

    Let's see if this restores the features of your Roku app. If you continue to experience the problem, could you please give us the Software Version of the Roku app you are using?

    Hope this helps. Keep us posted.

    Regards,
    Emman

RokuEmmanuel-D's avatar
RokuEmmanuel-D
Community Moderator
12 months ago

Welcome aboard here in the Roku Community, Ama2020.

We understand that some features on your Roku App disappeared after the update, and we'd like to help.

You can try this suggested step to troubleshoot the Roku App:

  • Try uninstalling and then reinstalling the app back again.

Let's see if this restores the features of your Roku app. If you continue to experience the problem, could you please give us the Software Version of the Roku app you are using?

Hope this helps. Keep us posted.

Regards,
Emman

  • Ama2020's avatar
    Ama2020
    Reel Rookie
    12 months ago

    Thanks, it works now.