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HelpF's avatar
HelpF
Newbie
3 years ago

Roku Android app using excessive phone's battery when not being used

The Roku app on Android is using 4%+ battery on my Pixel 5 phone and I have not used the phone app in months. I tried marking it battery usage Restricted, but no change. How do I stop this?

  • Anonymous's avatar
    Anonymous
    3 years ago

    Hi HelpF

    Thank you for the inquiry!

    If you are experiencing excessive battery usage from the Roku app on your Android phone, even when you are not actively using the app, here are a few steps you can try to resolve the issue:

    • Update the Roku app: Make sure you have the latest version of the Roku app installed on your phone. Sometimes, app updates can fix issues related to battery usage.
    • Clear app cache: Clearing the app cache can sometimes resolve issues related to excessive battery usage. Go to Settings > Apps > Roku > Storage > Clear cache.
    • Uninstall and reinstall the app: If clearing the app cache doesn't work, try uninstalling and reinstalling the Roku app on your phone.

    We hope it helps!


    Warm Regards,
    Lianna

    • RokuMaryEF's avatar
      RokuMaryEF
      Community Moderator
      11 months ago

      Hi Community users,

      We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


      Best regards,
      Roku Community Team