Forum Discussion

chriskot870's avatar
chriskot870
Newbie
3 years ago
Solved

Roku account only showing 2 devices, but I have 3 that all work

I have 3 Roku Ultra Devices in my house. All of them are working fine. When I log in to my account at https://my.roku.com/signin It only shows 2 linked devices.

Shouldn't it show all 3 devices ?

Maybe I have done something stupid and have two different Roku accounts. One with the missing Ultra which I have forgotten about, and one with the two I see.

I am a bit confused here.

Thanks Chris

TV & Player Setup
  • makaiguy's avatar
    makaiguy
    3 years ago

    Check Settings > System > About on all 3 of your Rokus.

    The email address listed will identify the Roku account to which each is linked.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert
    3 years ago

    Check Settings > System > About on all 3 of your Rokus.

    The email address listed will identify the Roku account to which each is linked.

    • chriskot870's avatar
      chriskot870
      Newbie
      3 years ago

      Thanks for the pointer. They all three have the same email address. So long as they are all on the same account I am OK. Things are working and I rarely need to login the the roku.com account. One of them had accidentally been unplugged. .So, maybe after enough time it will show up.

      It's also nice to see the MAC addresses are located on that page. That is helpful.

      Thanks

      Chris