Roku 65” Select series black screen with audio
My screen has gone black and will only play audio. I’ve tried unplugging etc but still same problem. It’s only 6 months old and only been used about half of that. Any help would be great!
Forum Discussion
Same here..this morning try turning my 65 select tv and black screen. Still have sound but no display. Tried power cycling and unplugging tv with no help..
Thanks for reaching out! We understand you're having an issue with your Roku TV, which went black screen but still has audio. We want to look more into it.
Could you provide us with more information about it?
- When did the issue occur?
- Is there a specific channel that was affected?
- Does this happen after the TV starts up or while streaming?
Please keep us posted.
Roku Community Team
The issue just started this week. I’ve had the tv for only 6 months. The problem occurs as soon as I turn on the tv. All channels.
Thanks for your response, Lam09b
Please check your inbox here in the Roku Community; We have sent you a direct message for further assistance.
Thanks,
Roku Community Team
Went through the troubleshooting with roku tech support. Looks like I am out of luck on the TV. They told me to hire a technician to fix the TV as there troubleshooting with me was no help. Very frustrating as I kept getting tossed from tech to tech to try and troubleshoot and they all told me the same. Unplug TV, try different plug and system reset. We'll since I'm out of warranty just outside of a year the TV is basically junk as not worth the repair cost. Looks like a hardware issue as when I tap in the back of the TV sometimes the screen comes on momentarily. Probably poorly soldered board...well off to the trash heap she goes...frustrated at the poor quality...
