Forum Discussion

boople's avatar
boople
Channel Surfer
4 years ago

Roku 4k+ remote will not pair with BENQ HT2550 Projector

Hi guys, I know this is a long shot and may sound nitpicky, but is there a manual method to pair a Roku remote with a BENQ Projector? I've tried the built in Roku settings method but it will not pair, and i'm hoping there's another way (without purchasing a universal remote preferably) , or if support is coming soon? Thanks!

  • Brsoo's avatar
    Brsoo
    Reel Rookie

    I am having the same issues. I have had a bunch of roku devices connected to my benq perfectly... What's the deal with the fancy one not connecting?

      • bboucher7900's avatar
        bboucher7900
        Reel Rookie

        Tried the non pro voice remote and it didn’t work either. My old voice remote worked, but it was chewed by my dog so I can’t test it.  I got that remote with my 2020 Express. Neither of my 2021 remotes work. The only variable at this point is the newly released OS so it’s either the 2021 remotes don’t work, or the new OS broke functionality.

  • rijoy's avatar
    rijoy
    Reel Rookie

    Same issue, how do we get enough attention so that the devs can fix this?

      • giantsbaseball's avatar
        giantsbaseball
        Channel Surfer

        I just ended up using a side click and the top button is for “on” and bottom button is for “off.” Annoying but workable. The power button on the actual roku just sits there, unloved.