Forum Discussion

robertgknight's avatar
12 months ago

Roku 3 Remote Volume Buttons Not Working on Roku Device

Hi I've had a Roku 3 for a while, but I haven't been able to control the Volume on the device. The remote is a Roku remote called a RC03, and it shows up as a Gaming Remote and nothing else even though I tried re-installing it. All the other buttons work, just not this one. Please advise, thanks!

5 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

     Edited to add:

    The reply below applies to most Wifi direct remotes from Roku, including the Voice Remotes. The RC03 Game Remote supplied with the Roku 3 is a Wifi direct remote, however it has no IR emitter so cannot send IR commands to the TV.  See the ensuing post by @Tivoburkee.

    _____

    The power, volume, and mute buttons on WiFi-Direct Roku remotes send the appropriate signals to your TV via line of sight infrared (IR) signals. Different TVs have different sets of IR codes they accept, so you have to set up the remote to send the correct code set for YOUR TV.

    Roku menu path:
    "Settings -> Remotes & devices > Remotes"
    [At this point if your remote has already been setup for the TV but you need to reset it, arrow down to select your Remote (in use).]
    Now select "Set up remote for TV control" .. And follow the prompts

    • robertgknight's avatar
      robertgknight
      Newbie

      Hi, 

      Thanks for the advice but the Roku 3 is not a TV, its a streaming device. So I'm not trying to send anything to a TV. 

      The light on the Roku 3 is flashing when I hit the volume buttons, but nothing happens to the Roku 3 device. 

       

       

       

      • renojim's avatar
        renojim
        Community Streaming Expert

        robertgknight, makaiguy knows exactly what a Roku 3 is.  You missed the point.  Roku remotes either control the volume of TVs by sending IR (infrared) signals directly to the TV or via CEC.  Either way, the remote has to be set up to control the TV.  The Roku device itself doesn't have any way to control its volume; it's strictly the TV that controls the volume.