Forum Discussion

RedVet21's avatar
RedVet21
Binge Watcher
4 months ago
Solved

Right arrow button stopped working

I was told that i would be receiving a replacement streaming stick remote with voice. I have not received as of today and have not been updated on shipping info. Can you update me on the status of sipping info. I cannot use my TV to scroll to the channels or setting options I need to access.

Thank you,

  • Hi RedVet21,

    Greetings from the Roku Community!

    We understand you haven't received your Roku remote replacement yet. Please check your inbox, as we've sent you a private message with further assistance.

    Additionally, a big thank you to makaiguy for tagging us in this community thread!

    We look forward to resolving this for you soon.

    Cheers,
    The Roku Community Team

2 Replies

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator

    Hi RedVet21,

    Greetings from the Roku Community!

    We understand you haven't received your Roku remote replacement yet. Please check your inbox, as we've sent you a private message with further assistance.

    Additionally, a big thank you to makaiguy for tagging us in this community thread!

    We look forward to resolving this for you soon.

    Cheers,
    The Roku Community Team