Forum Discussion
RokuKarla
3 years agoRetired Moderator
Hello jhbusey
Thanks for reaching out here in the Community.
We'd like to gather more information about the issue you're running into. A few questions here to better understand what you're experiencing:
1. Does the issue only occur on a specific channel or all channels on your Roku device?
2. What Roku model device are you using? What kind of cables/cords are you using to connect to your TV?
3. What troubleshooting steps have you taken so far to try to resolve the issue? How long has the issue been occurring?
Please keep us posted and we'll continue assisting you from there.
Regards,
Karla