Forum Discussion

MH0's avatar
MH0
Newbie
3 years ago

Reset router on a new Roku

My new Roku keeps saying reset router. It is not a smart TV. My older Roku on my other TV works fine.

2 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    It's probably telling you that you should try restarting all of your network equipment - gateway/modem/router.

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    MH0-

    You have a better chance of getting the help you need if you can supply some additional information.

    • The model (and model number if you know it) of your Roku. (This is ALWAYS a good idea when asking for help.)
    • Believe it or not, who is your internet supplier?
    • How do you get to the point that the "reset router" message is shown?
    • The full and complete text of the "reset router" message.