Forum Discussion
renojim
3 years agoCommunity Streaming Expert
redonkawa, only genuine Roku Voice Remotes support sticks and depending on the model number of your stick you may not even be able to get a remote anymore. No third party or universal remote will work with a stick. Sticks don't have an IR receiver. If your stick is still connected to your Wi-Fi you can use the Roku app on your phone/tablet as a remote. If your Roku is still under warranty work with Mary and she may be able to help you or give us more information like the model number of your stick and what's happening with the remote like does the pairing light flash when you press and hold the pairing button in the battery compartment.