Forum Discussion

roadSurfer's avatar
roadSurfer
Channel Surfer
2 years ago

Replacement remote for 3810EU Streaming Stick+

I need a new remote as some of the buttons have stopped working (even after taking it apart and cleaning it).

We have a 3810EU Streaming Stick+ that came with a RC407 Voice Remote, will the RCA1A Voice Remote be a compatible replacement?

Unfortunately Roku don't seem to list compatibility anywhere I can find, and this seems to be the only remote they offer. The linked pages in the pinned messages are also 404.

4 Replies

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    This Voice remote page contains a chart of which Roku models support a Voice remote:
    https://support.roku.com/article/360010940514

    I don't know what differentiates the varies remote model numbers sold under the same model name. Different contract manufacturer perhaps? All should work with your 3810.

    • roadSurfer's avatar
      roadSurfer
      Channel Surfer

      That tells me the 3810EU comes with a voice remote, not that the RCA1A is backwards compatible with it.

      But thank you for the information.

      Unfortunately £20 is too much to risk on something that might not work.

      • renojim's avatar
        renojim
        Community Streaming Expert

        roadSurfer, I'm not sure what about the page that makaiguy linked to makes you think the 3810 doesn't support the current voice remotes (unless you're getting redirected to a different UK webpage), but trust me, it does.