Forum Discussion

jackstraw65's avatar
jackstraw65
Binge Watcher
4 years ago
Solved

Replacement of simple remote for streaming stick

Have been a very content user of Streaming Stick (3600RW) until recently when 2 of the arrows quit responding altogether. Was shocked to find a simple replacement cannot be found in Roku store or Ama...
remotes
jackstraw65's avatar
jackstraw65
Binge Watcher
4 years ago

Thanks for the reply but I was referring to the "simple" remote that came with my streaming stick, regardless of multi-directional capacity. No use for the pricier one with voice, TV controls, etc. Just want to locate the model (or equivalent) that came in the box with my stick. Model #RC 120

  • StreamerUser's avatar
    StreamerUser
    Roku Guru
    4 years ago

    The TV/AVR power/volume control buttons are very handy - though you arent required to use those or the voice functionality.

    You may be able to find something on Ebay.

  • atc98092's avatar
    atc98092
    Community Streaming Expert
    4 years ago
    jackstraw65 wrote:

    Thanks for the reply but I was referring to the "simple" remote that came with my streaming stick, 

    The remote that came with your 3600 is not a "simple" remote. It is a WiFi Direct remote, same as the voice remote that was mentioned already. The voice remote is the replacement for your existing remote, and no you can't use a universal remote as a replacement. Those are IR based, and as mentioned you can't use an IR remote on a Roku Stick (any model). They are all WiFi Direct only. 

    • ihatethisPOS's avatar
      ihatethisPOS
      Reel Rookie
      4 years ago

      I had the same problem and was told by Roku they only sell voice remotes. I got two but they are both terrible and don't work with my 3600 stick, although they do work to shut my tv on and off. I'm about to quit roku after 5 years of being a customer.

      • Tivoburkee's avatar
        Tivoburkee
        Community Streaming Expert
        4 years ago

        @ihatethisPOS 

         

        So you have three remotes thsat don't work with your very old 3600 stick, then tells us there something wrong with the stick not remotes. Replace the 3600 stick, upgrade to the express 4k+ which is on sale for $30. 

        https://www.roku.com/products/roku-express-4k-plus

         

        If the remotes were to go bad then a cheap universal remote would work on the express 4k+ since it accepts IR commands.