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MJD5's avatar
MJD5
Reel Rookie
10 months ago
Solved

Repeatedly having to unplug TV to connect to wifi

After a few years my TCL Roku TV won’t stay connected to WiFi. I have done everything suggested multiple times. I have to unplug TV and plug it in Every time I want to watch TV. Every time. It is obv...
tv & player wifi
  • RokuRiamie-D's avatar
    RokuRiamie-D
    10 months ago

    Hi MJD5,

    Welcome to the Roku Community!

    We noticed in your post that your TCL Roku TV won't stay connected to the internet. We appreciate the troubleshooting steps you have taken to fix the issue.

    Let's see if this will work for you.

    Check your connection:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Network
    4. Select Check connection

    Reset the network connection:

    1. Press Home on your Roku remote
    2. Scroll and select Settings
    3. Select Advanced System settings
    4. Select Network connection reset
    5. Select Reset connection

    After the network reset is done, your Roku device will restart and you will need to return to the Settings menu and set up your wireless network again.

    Please let us know if these troubleshooting steps will help you to resolve your issue.

    Regards,
    Riamie

MJD5's avatar
MJD5
Reel Rookie
10 months ago

Those steps were taken and unsuccessful. The only things that works is to unplug the TV and plug it in again. It immediately connects to WIFI. The problem is that has to be repeated every time the TV is turned on. 

 

Ambersdad's avatar
Ambersdad
Newbie
10 months ago

Amen, brother! I am beginning to consider plugging my Roku TV (now six years old) into a remote controlled power supply and simply adding that remote control to the basket of others. Even the briefest loss of power and the TV is connected by the time it is visibly active.

pain in the **bleep**