Forum Discussion
Are you positive the message isn’t from your TV? How old is the Roku? Which model? Have you tried doing a factory reset on the Roku and repairing the remote?
Message from roku. Roku is about 8 mts old. I did pair remote about 2 weeks ago. I see a lot of other people are having the same problem but can’t find solution
- TrooperDada3264 years agoRoku Guru
There are not a lot of people with this issue. This post is 2 years old. Have you tried doing a factory reset? Exactly what batteries are you using with it? Have you tried swapping the Roku remotes around to another Roku? You say you have multiple Roku’s‘s are they all the same? I own three Roku streaming sticks about four years old and I have no problems with any of the remotes. I also on one Roku ultra and two Roku TVs and none of those have problems with the remote. Your device is under warranty if you really want to pursue it you can use the chat or email. Low quality generic batteries could also cause it. Try using top-of-the-line Duracell or energizer batteries. Roku’s are cheap. You can claim a warranty or you can just buy another one you can get them for less than $40
- Campbell74 years agoReel Rookie
Thanks I will try better battery . Other 2 roku work fine. Just this new one brings up battery indicator even when battery not dead.
- TrooperDada3264 years agoRoku Guru
Please try the other things I mentioned also. Using generic batteries is never a good thing. I always use Duracell Coppertop or Energizer Lithi um