REMOVE recommended for you on roku home screen

Roku!

We're at 4 weeks now since my initial post and your first assurance of reviewing the issue.

There is a fine line between bureaucracy and empty platitudes. Public trust is hard to retain as it can erode quickly. I fear for many if us, the erosion has begun. I urge you to fix the issue before the damage becomes irreversible. As it currently stands, it will be a long time before you earn my trust again and, this assumes no other infractions occur.

For your own sake, just remove the "Recommended for you..." from the home screen now. Your deadline for internal debate has passed. To prevent further damage, act now, deliberate later.

I'fukkyvagrre I have had

3 Roku ones

1 Roku 2

1 Roku 3 rebub bad returned

1 Roku 4 currently and now I'm looking for an Android TV device/box if Roku don't get that **bleep** off my screen

I prebooked my Roku 1 through Amazon 

B4 cord cutting was fashionable

I feel like I've been betrayed and then stabbed in the back after a gut punch

Not a happy customer ROKU

I wanted to add my voice to this forum. It's extremely annoying. Add an option to remove it.

I am being using Roku for five years now. and I was considering cutting the cord but after seeing this, I think I hold off on doing so until the Roku engineers get on board and listen to their customers requests.

They are not just losing customers but they will soon be losing retailers, at least in Europe and UK.

When we buy anything our contract is with the retailer, any breach of our common laws (including legislation and case law decisions) is an automatic breach of contract.  So a customer may go back to the retailer and demand a refund if GDPR has been broken.

Roku breaches GDPR by not providing a means to firmly opt out of their data being shared, such an objection must be respected and we do not recognise any alleged "legitimate interest" of the marketing networks that "partner" with the likes of Roku.

GDPR allows for a fine of up to 9% of worldwide turnover, which is why the likes of Google, Apple and Meta are shi'ite scare of it.

I will shortly be raising my complaint with both the EU and UK regulators who enforce this action, they do not need to go to Court and they have very limited scope for appeal.

It us fundamentally unfair to not give the customer an option to decline at the point of sale, terms such as these need to be made prominent and can't be buried in terms and conditions,

The terms shown in the Roku device are illegal because they offer no opt out, never mind consider them before making the decision to purchase, the fact that they are changed without sufficient notice makes it even worse.  Roku simple can't presume consent and can't say if you continue to use the product you are deemed to have consented,

Our children are also subjected to the same data collection, again illegal, they are too young to legally consent.

Roku needs to have an iron clad method of opting out and it needs to show it is enforcing it when we select the option.  We have already seen how when you say "forget a remote" it still remembers and just does not display.  We have to assume the same when we hide "what to watch"  I will be testing this for the evidence I submit to the regulator.

Roku has severely damaged it reputation by selling it's soul to the data collectors and so called partners, they need to provide fit and proper opt out options because once the retailers realise that they will be forced to offer refunds on Roku devices they will decide not to stock them,

I agree!! Just had the issue today on two new Roku tvs. The “recommended for you” section is all sexually explicit content! It’s maddening 

Hi community users,

Thank you for keeping us posted here in the Roku Community!

Our constant goal is to give customers the smoothest possible streaming experience and ease of use. We will forward this to the relevant Roku team for their review. We appreciate your feedback and want to thank you again for it.

If you need anything else, please let us know.

Kind regards,

John

Not sure who at Roku thought it was a good idea to have the "Recommended" section on the top of the home page selection (above my regular app/source icons) and the fact you can't remove it or at least move it.  Ok, I get you want to appease your content providers and "help" your users find new content but give us the choice to move it to the bottom of the section or remove it entirely.  My elderly parents (80+) have Roku on their TVs and when I have to troubleshoot when they get lost in the menus, I could always say "just keep hitting the home button".  Well now I have to deal with that extra row on top, showing recommendations.  Silly design for sure. 

And speaking of recommendations, how are those determined?  Today I was suggested three R+ rated reality shows and then 20 minutes later it recommends "The Chosen".  Come on Roku.  I love your service, I specifically bought new TVs with Roku because of how well I like all the integration, so stop penalizing those of us who really enjoy your service and give us the bloody option to hide or move that "recommended" section.  PLEASE

I never would have logged on to this community page if it wasn’t for the fact that out of nowhere titles that sound semi pornographic/show very sexual contact with same sex partners have been displaying on the top row on my home page listed as “Recommended For You on The Roku Channel”. First of all I don't use the Roku channel, second of all the movies and shows I do watch on my paid subscription services have absolutely nothing in common with what’s being shown as soon as my tv is turned on. I have young daughters that under no circumstances should be seeing this type of content. It’s not just my master bedroom tv displaying this filth, it’s also showing up on their playroom Roku as well. I would NEVER give my consent for my children to be exposed to any of this adult content and the fact that I can’t remove it has me livid!! If this isn’t fixed immediately we will be pulling the plug!! 

I have also come across the semi-adult content like “Free the Nipple” or something like that. My 6 & 10 don’t need to see that. 

I wanted to chime in as well. I've never posted on this page before. But fan I agree.  Let us remove the recommendations tap. 

Adding my voice here. SERIOUSLY dislike the Recommended For You row. My suggestion is move it to the bottom of the tiles, and give parents the option to turn it off completely.