My Roku has those menu items plus “Remotes and Devices” and “Apple Airplay”.
What Roku model do you have? (four digit number please) What OS version? You can find both of those under settings -> system -> about.
Model: 3700X (Roku Express)
Software version: 11.0.0 • build 4193-28
Well, that model came with IR remote which requires no pairing. Is the new remote an IR remote? (If it doesn't have a pairing button - I assume it is! I missed that detail the first time.) If so, that should "just work" if you point it at the device and push a button.
The new remote does not have a pairing button. But ... Doesn't work. It's a cheaper generic one that was given to me, so I guess it's not a huge deal. I still have the original, and I use the app most of the time, but this one has Power and Volume controls for the TV which I was hoping to use. Oh well.
Thanks for the info!
Are you sure its a Roku device remote and not a Roku TV remote? I believe the TVs use different IR codes.
Also on "generic" IR remotes, you often have to give them a code to tell them what kind of device they are controlling. You really want a manual for that since there are often some pretty obscure button maneuvers you need to do to set it up.
I also have a 3700x. I purchased a brand new Roku voice remote (not pro) to replace the original remote that I lost. As Strega mentioned, the new remote “just worked” after I installed batteries in the remote.
However, I notice that after I press a button on the remote, the green light on the upper left hand corner blinks, indicating the remote is in “pairing mode”. Is there a way to tell the remote to get out of pairing mode? I’m worried this will have a negative impact on battery life or may cause some unforeseen issue.
Also, does this mean that I won’t be able to control my TV using the remote’s power and volume buttons?
It's trying to pair but isn't finding a Roku that accepts wifi remotes. You will constantly try to pair until it actually finds one. Your 3700 is IR remote controllable only, no wifi remotes. A Wifi voice remote that isn't paired to a Roku or if the Roku it is paired with is unplugged from power, the remote will switch to IR commands for Roku device. Can it run down faster constantly trying to pair, yes.
And you will never be able to program the voice remote for tv with 3700 express, sorry. I would return the voice remote, get a cheap universal remote, it will control the 3700 by IR, and the benefit of aftermarket universal remote is it will control your tv volume too.
Something like this:
Insignia™ 5-Device Backlit Universal Remote Black NS-RMT5D21 - Best Buy
Check out the used ones for cheaper on that page. Roku code Streamer 3061.
