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CD6's avatar
CD6
Reel Rookie
2 years ago

Remote working on one TV but not the other

I am having the same problem.  What can I do?

 

6 Replies

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  • renojim's avatar
    renojim
    Community Streaming Expert

    CD6, you need to give a lot more information.  Are these Roku TVs?  Is it a voice remote?  What do you mean by "working on one TV but not the other"?  The TV controls (power, volume) don't work or something else?

    • CD6's avatar
      CD6
      Reel Rookie

      It is a Roku stick (standard) with a Sony TV .  It was working fine one day and not the next.  That same remote works fine on an older TV upstairs.  Should I get a remote with a pairing button?

      • Strega2's avatar
        Strega2
        Roku Guru

        It sounds like the remote is set up for the TV upstairs.  Any two random TVs will typically not use the same IR codes.  I’m assuming you mean that it works on the TV upstairs rather than it works on a Roku connected to the TV upstairs.  ??