Forum Discussion

Charlot504's avatar
Charlot504
Newbie
2 years ago

Remote won’t work unless plugged in

I’ve had this voice remote plus for about maybe a year, and suddenly it stopped working, so I plugged it in and it works. But, then the status at the top keeps changing every 5 seconds from 100%, to ...
remotes
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi Charlot504,

Greetings from the Roku Community!

We want to further investigate this issue that you had with the Roku remote. May we know what kind of Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify)

We'll wait for your response.

Thanks,                                                                                                                                                  John