Forum Discussion

Slevy66's avatar
Slevy66
Newbie
2 years ago

Remote won’t charge past 14%. Is there a fix

Remote stopped charging. Have tried resetting several times. Is there a fix for this. 

1 Reply

  • RokuCarly's avatar
    RokuCarly
    Community Moderator

    Welcome to the Roku Community, Slevy66!

    I appreciate you reaching out for support about fully charging your Roku remote. I'd be happy to help.

    Kindly let me know these details so I can review your concern better and provide you with an accurate resolution:

    • Have you tried using a different cord to see if it will fully charge your Roku remote? 
    • Is this the remote that came with your Roku player, or was this purchased separately? 
    • The serial number of the Roku player to which this was connected.

    Your response is highly anticipated. 

    Best regards,
    Carly