Remote seemed to pair, but will not move the cursor on the screen for choosing letters to give my wireless password. Below the power button, there is a light which does not come on.
We're grateful for your first post here in the Roku Community, redbelly!
Thank you for letting us know about this. Rest assured that we will help you utilize your physical Roku remote effectively.
Kindly provide us with additional information such as follows:
Once we have additional information on your concern, we can assess your situation better and provide you with the most accurate resolution.
We'll be looking forward to your update!
Best regards,
Carly
