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DIYMark's avatar
DIYMark
Reel Rookie
2 years ago
Solved

Remote warranty- are remotes covered under 1yr warranty?

I have a Roku simple remote less than 1 yr old. I troubleshot it & it does not work at all. Are remotes covered under the 1 yr warranty by Roku? 
  • renojim's avatar
    2 years ago

    Yes, but they usually want you to send back everything on your dime.  Try contacting support at https://support.roku.com/contactus during business hours (PDT) and see if you can get to a chat.  You may have some luck getting them to send you a remote, but no guarantees.