Hello...
Appreciate your reply... I followed the steps (provided by a member below in this thread) to send you a PM.
I don't see an option to 'send a PM to this user' after clicking on your user name and profile
My Roku ULtra HD 4K HDR does the same thing. One touch on the volume button and the volume runs away to MAX volume. My TV is an LG that's linked to a Yamaha RX-A1050 sound system. It get's very loud. The Roku is connected to the Yamaha via an HDMI cable. This is very annoying. I can control the TV and Yamaha with the Yamaha remote properly. I swapped remotes with another Roku Ultra. I did a software update. I did a factory reset on the Roku. Nothing helps. It normally happens in the volume louder direction, but I think it also happened once in the volume lower direction.
Details: Model 4802X-Roku Ultra, serial number - X01000HEG7SY, Software - 12.50 build 4178-C2
This feels like a software issue. Any ideas on fixing this?
Regards, Jerry P
