Forum Discussion

rmyers867's avatar
rmyers867
Channel Surfer
2 years ago

remote volume-up button goes to maximum involuntarily

New batteries don't fix the issue.  Re-pairing the remote to the Roku box doesn't work.  Resetting the TV device/type programming for the Roku remote doesn't work.  The (2) Roku boxes I have were jus...
remotes
RokuJohnB's avatar
RokuJohnB
Community Moderator
2 years ago

Hi rmyers867,

To the Roku Community, a happy welcome!

We'd like to gather more information, kindly send us a private message here in the Roku Community!
We'll wait for your response.

Thanks,

John

JimD817's avatar
JimD817
Newbie
2 years ago

I am having the same issue with inability to control TV volume.  Issue just started and appears to only exist when Roku is streaming content.  Is this a glitch from a recent software update?  May have to replace Roku with another streaming device.