Forum Discussion

esmeaxo's avatar
esmeaxo
Newbie
3 years ago
Solved

Remote Volume Not Working

I have two Roku 3 models. Neither of my two remote control volume are working as of today. Now on the screen it is saying my remote does not support tv control. It has never said that before. I went ...
remotes
  • RokuMary-F's avatar
    RokuMary-F
    3 years ago

    Hi esmeaxo,

    Thanks for your first post in the Roku Community!

    We understand that you are having an issue with Roku remote not working. We're sorry if you are having this issue and we'd like to know more about how we can help.

    In order to resolve this, we would recommend taking a look at our Support page to troubleshoot the remote issues: How to fix your Roku voice or simple remote that is not working | Official Roku Support

    If the steps provided by the Support page still aren't helping, please keep us posted and we will be able to assist you further.


    Best regards,
    Mary

RokuMary-F's avatar
RokuMary-F
Community Moderator
3 years ago

Hi esmeaxo,

Thanks for your first post in the Roku Community!

We understand that you are having an issue with Roku remote not working. We're sorry if you are having this issue and we'd like to know more about how we can help.

In order to resolve this, we would recommend taking a look at our Support page to troubleshoot the remote issues: How to fix your Roku voice or simple remote that is not working | Official Roku Support

If the steps provided by the Support page still aren't helping, please keep us posted and we will be able to assist you further.


Best regards,
Mary