Forum Discussion

Dslar's avatar
Dslar
Newbie
4 months ago

Remote volume and mute suddenly stopped working.

I have the battery remote that came with the Roku. It has been fine for years and now the three buttons on the side for volume and mute buttons stopped working. I changed the batteries shut off for 1...
remotes
RokuTakashi's avatar
RokuTakashi
Community Moderator
4 months ago

Hi, Dslar 

Welcome!

I understand your concern regarding your Roku remote's volume and mute button that stopped working. I'd like to gather more details to help.

Share us with the details below...

  • What specific Roku remote model you are having issues with?
  • How long has the remote been used?
  • What specific troubleshooting steps have you performed?

I hope for your response.

Thanks,
Roku Community Team.