Forum Discussion

LibraryGeek's avatar
LibraryGeek
Newbie
2 years ago
Solved

Remote Voice Pro not connecting with Old Vizio M series TV

I have read so many threads here and on Reddit and I feel like I’ve tried every possible code to connect this to my TV. My other Roku remote crapped out after 5 months on the arrow buttons so I upgra...
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  • RokuArjiemar's avatar
    RokuArjiemar
    2 years ago

    Hello! tay9h,

    Welcome aboard here in the Roku Community!

    Thank you for reaching out to us about your Roku voice remote pro not controlling your TV. We're happy to help.

    Enabling a feature on your Roku TV™ system called Fast TV Start lets you wake your TV screen is off and perform various actions using voice commands with your Roku voice remote. Fast TV start only needs to be enabled when using the Roku voice remote (i.e. "Hey Roku").

    How to enable Fast TV Start

    You can enable Fast TV Start on your Roku TV at any time using the instructions below:

    1. Press Home on your TV remote
    2. Scroll and select Settings
    3. Select System
    4. Select Power
    5. Select Fast TV Start
    6. Highlight Enable 'Fast TV Start' and check the box to enable it 

    Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

    Thanks,
    Arjiemar

tay9h's avatar
tay9h
Newbie
2 years ago

Like many my LG tvs updated their software and now the Roku controller only controls Roku, not the TV.  I have to use the LG remote to get to the HDMI connection and only then does Roku turn on.  I have tried every solution offered here and by LG and nothing has changed.  I am left with the conclusion that these systems are no longer compatible and that LG does not want you to use Roku but rather it's own apps.  I'm sure the the TV companies are sure to follow suit.

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

Hello! tay9h,

Welcome aboard here in the Roku Community!

Thank you for reaching out to us about your Roku voice remote pro not controlling your TV. We're happy to help.

Enabling a feature on your Roku TV™ system called Fast TV Start lets you wake your TV screen is off and perform various actions using voice commands with your Roku voice remote. Fast TV start only needs to be enabled when using the Roku voice remote (i.e. "Hey Roku").

How to enable Fast TV Start

You can enable Fast TV Start on your Roku TV at any time using the instructions below:

  1. Press Home on your TV remote
  2. Scroll and select Settings
  3. Select System
  4. Select Power
  5. Select Fast TV Start
  6. Highlight Enable 'Fast TV Start' and check the box to enable it 

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,
Arjiemar