Forum Discussion

Winyan's avatar
Winyan
Channel Surfer
9 months ago

Remote up arrow not working.

Everything was working fine and all of a sudden the up arrow doesn’t work anymore. So I can’t go back, or get to the Change Episodes feature.

1 Reply

  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    The electrical contacts under that button have likely gotten dirty.  Some handy folks can disassemble and repair but for most of us it just means getting a new remote.

    You can purchase from Roku (https://www.roku.com/products/accessories) or many retailers.

    Meanwhile, if you have an Android or iOS mobile device with WiFi, you can use the official Roku Mobile app to control your Roku.

    https://www.roku.com/mobile-app