Forum Discussion
RokuERey
2 years agoRetired Moderator
Hi BillPeacock,
Thank you for the post and for letting us know about this issue, and we do apologize for the late response.
For us to better understand the issue you're running into. Could you tell us a bit more about this?
Have you tried power cycling your device, resting it for at least 10–15 minutes, and then trying again to see if you're still seeing the same issue occur?
Tell us more about this so that we can further look into it.
Thanks,
Rey