Hi,
Does anyone have a remote that works with a Roku streaming stick (model 3500X)? I know they are old but I have 2 and just want to use it to cast YouTube to the tv. I just need to borrow a remote to connect them to the internet so I can use the Roku Remote app. I would pay for postage each way of course.
Thanks
Laura
Greetings luluduffle
Welcome to the Roku Community and thanks for posting regarding looking for a remote replacement.
Please be aware what we no longer offer a replacement remote for the Roku Streaming Stick model 3500. However, we would be happy to see what we can do to help get you back up and running.
Please provide us with the serial number of your Roku device(s) (printed on the side/back of the device) and I'll have our support team reach out directly to assist you further. Meanwhile you can use the free Roku mobile app as a replacement remote control.
Thanks,
Danny
Hi Danny, I emailed you a photograph of the 2 Roku sticks I have. Did you get that?Please can you let me know when someone will be contacting me? I can't use the remote control app as I have moved and changed internet provider and therefore can't get the sticks in the WiFi, that's what I need to borrow a remote to do, then I'll be able to use the app. Please help asap. Thanks, Laura
If the 3500 stick is on your Roku account, see your upgrade page for any deals they might be offing you to upgrade:
