Remote sensor on TV acting wonky
When using my remote, sometimes the TV accepts the command, sometimes it doesn't. Sometimes, it's like I'm holding the key down continuously, but I'm not. I've replaced the remote's batteries, trie...
Forum Discussion
Hi Kafritz,
Thanks for joining us here in the Roku Community!
We appreciate you letting us know about the problem with your remote, and we apologize for the wait for our response.
You seem to have already gone above and beyond in terms of resolving the situation.
We'd like to know when you started and how long you have been experiencing this. In addition, could you also share with us the serial number of the device with which it is paired?
Please keep us posted!
Thanks,
Rey
