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AZ20's avatar
AZ20
Newbie
2 years ago

Remote scrolling endlessly

When pressing the arrow buttons to scroll up or down,  it just keeps scrolling over to the 5th or 6th show instead of stopping at the first one.  The same when I hit the arrow once to go to back. It just keeps scrolling. 

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  • makaiguy's avatar
    makaiguy
    Community Streaming Expert

    AZ20 

    These things are just special purpose computers. Like their big brothers sometimes clearing things out by restarting them can correct problems. (Note that if yours is a Roku TV with "Fast start" enabled, turning it off and back on just puts it into and out of a standby state and does NOT give you a complete restart.)

    Depending on your Roku model and Roku version number you'll find the "System restart" option under "Settings > System > Power" or if not there, under "Settings > System".

    If a restart doesn't do it, or if you don't have sufficient control with the remote to navigate the Roku menus, you can also restart by pulling the power plug to the Roku for a few seconds then plugging it back in and waiting for it to restart.