Forum Discussion

Lmyers17's avatar
Lmyers17
Newbie
2 years ago

Remote right arrow button hard to press…………..

I have bought several Roku remotes and the right arrow button always gets hard to press. Does anybody have a solution to fixing this problem?

remotes

1 Reply

  • RokuBernie-D's avatar
    RokuBernie-D
    Community Moderator
    2 years ago

    Hi Lmyers17,

    Thanks for your first post in the Roku Community!

    Thanks for letting us know about the behavior with your Roku remote, which is that the right arrow button is hard to press; we apologize for the inconvenience this has caused you. No worries! We're here to find you the best resolution possible.

    First, we must know the following details so we can assist you better;

    • How long have you been experiencing this issue?
    • What type of remote has the issue? (Roku Simple remote, Voice, or Voice Pro)
    • What's the serial number of the device paired on the remote?

    We look forward to your response so we can continue assisting you.

    Kind regards,
    Bernie