Remote pinging won’t stop
I pinged my Roku remote because kid like to hide things, and now it will not stop playing the sound once a minute. How do I get it to stop for good?
Forum Discussion
Hi RokuDanny-R ,
I am not sure what "new" specifics you need from me. This post is filled with all the specifics.
Basically somehow my remote is ringing all the time, as if it is lost. The tv screen shows pinging all the time. Only way I can stop the remote ringing is to take the batteries out. I tried resetting, pairing again, nothing helped, just like everyone else here.
At least acknowledge if there was a software update that created this issue and we will wait for the fix.
Looking forward for your instruction for a fix.
Thank you,
Sushil
I agree the issue is with the device or the Roku OS triggering the Find My Remote (FMR) feature. Remote is only being used to play the audio alert through the remote's speaker. I doubt changing or using another remote as rlrjupiter indicated in his post. If me, I would eliminate network interference as a cause for this trigger (nearby devices, changing router channel selection, etc.). Next i would move to the unit and wiggle and press the heck out of the manual FMR button on the Ultra unit. Maybe something just a little wonky/stuck inside making the intermittent connection/"call to find" the remote. Or it may just be a device issue/failure.
If you have provided your details to RokuDanny-R, I am sure the techs are looking into a possible remedy if available/possible. I have seen postings that this occured to users before the update, so could be a lingering bug in the OS on certain "lucky" devices, or could just be a defective device.
Good luck, hopefully there will be an update on this soon.
