Forum Discussion

countrygall66's avatar
countrygall66
Reel Rookie
8 months ago

Remote only partly working

+My remote will adjust the volume, turn tv off/on, & turn mute on/off. however, I can not get into my Roku home screen or get to any channels. I thought that I just needed a new remote, but if it still controls some things, it can't be broken. Has this happened to any one?

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1 Reply

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    8 months ago

    Hey countrygall66,

    Thanks for letting us know about the Roku remote issue that you have. We're here to help.

    We'd like to know the following:

    Keep us posted.

    Roku Community Team