Forum Discussion

SherryG's avatar
SherryG
Channel Surfer
2 years ago
Solved

Remote on phone app there's no search button

  • My Roku remote on my phone app was fine now I can't find the "search" there's no where to search. also I tried to reset my password 2 times and got an email and said it was successfully reset. I went to enter it and says email or password is incorrect 
  • RokuJechealR's avatar
    RokuJechealR
    2 years ago

    Hi SherryG,

    Greetings from the Roku Community!

    We understand your concerns about the search button on the Roku remote app. Also, thanks for the steps you took to resolve the issue.

    Have you tried uninstalling, reinstalling, and signing back into the app? If not, we recommend doing so.

    Please keep us posted on what you find out.

    All the best,
    Chel

1 Reply

  • RokuJechealR's avatar
    RokuJechealR
    Retired Moderator
    2 years ago

    Hi SherryG,

    Greetings from the Roku Community!

    We understand your concerns about the search button on the Roku remote app. Also, thanks for the steps you took to resolve the issue.

    Have you tried uninstalling, reinstalling, and signing back into the app? If not, we recommend doing so.

    Please keep us posted on what you find out.

    All the best,
    Chel